| » Customer Care
|
 |
|
|
|
|
 |
| Full-service, award-winning, unlimited-use customer care. |
|
At think3, we think traditional methods of delivering support and training don't meet manufacturers' real needs. Most are unsatisfied with the level of service they get. And the barriers to making new products productive are still high.
|
|
think3's award-winning Customer Care delivers a refreshing alternative: full-service support and training via Web and phone - with superior responsiveness, 24-hour/7-day flexibility, and unlimited use at no extra cost.
|
|
With the most innovative and scalable customer support infrastructure in the industry, you get fast responses and timely solutions. And with our innovative e-learning program, you get anytime/anywhere training that maximizes learning and productivity.
|
| MyTraining |
|
Available only to think3 customers, MyTraining forms the cornerstone of Customer Care. This educational portal offers an individual approach to learning your way: shape or select the curriculum that matches what you need, including knowledge base articles, webtraining tutorials, and e-seminars. Make it your own
|
| Webtraining |
|
Software training that doesn't come in a box or a classroom - but comes to you on-demand via the Internet. No more hoping for new manuals, waiting for instructors to get up to speed, or rearranging your schedule to fit a seminar. Even if you are not yet a think3 customer, you can examine all that webtraining has to offer. Experience the difference
|
| E-seminar |
|
Live, interactive training sessions broadcast over the Web. We invite you to watch demonstrations in real time, ask questions of our experts, and try out your new knowledge right away. See how it works
|
|
|
|
|